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Assign item to user from custom field - draft
Details TBD.
Draft steps:
Trigger: When issue created/transitioned/updated
Condition: e.g., issue type equals the needed one.
Then: Edit Checklist Text field
Here we paste the text as it appears in the checklist editor or we reuse the current content of the Checklist Text custom field, e.g.
{{issue.customfield_1234}}Then, we add a line (the task we need to assign with the custom field). We use smart value in this way:
@{{issue.customfield_5678}}
Comments
Yeah, I did a poor job creating the draft. I think it is more point #2 from your questions.
So, here is how I understand it:
issue is created or updated with a field of type “user” set to the specific user (some custom field of type Single Select User Picker)
we want to add new item for this user with hardcoded text, so the Checklist Text content would be
{{issue.customfield_1234}} Hi @{{issue.customfield_5678}}. This issue requires your action. Complete this checklsit item when ready
The first line above rewrites the current content of the checklist (customfield_1234 is an example ID of Checklist Text field).
The second line adds a new item. customfield_5678 is an example ID of the user type field. We precede it with @ to create a mention out of it. I guess it will paste the Atlassian account ID of the selected user in place of {{issue.customfield_5678}} (a customer must have shared it with us in some support case)
When I test it- it just shows the account Id rather than the user name. And it didn’t produce a notification. Worth pursuing or should I ditch this page?
I think it should show the display name rather than the account ID. Unless there is something with permissions or mentioned user. Are you able to mention this user directly in the checklist item when typing @?
When comes to the notifications, we don’t integrate with this part of Jira. It is not possible to do it.
@Jack Hunter [HeroCoders] I’d like to take a shot at building this one, but I’m not sure I understand the use case. 1. Are we trying to mention the assignee on one of the items already existing on the list? And if so, how do we determine which item?
2. Or are we trying to add a new item to the list and mention the assignee? And if so, how do we know what the new item is?