Here's a list of common errors. If you have a problem that is not listed here, please contact support.
...
| Info |
|---|
Atlassian has been notified about this limitation. If you want to encourage them to fix it, please comment on ACJIRA-1652 |
Log in as a Jira Administrator and go to Jira Settings > Issues > Workflows. Find the appropriate workflow.
Click Edit.
From the Text mode, click on View Properties for the uneditable status.
Delete the jira.issue.editable property.
Click on workflow steps to return to the workflow.
...
Click Publish Draft to save the change.
Users will now be able to log work on issues in the status.
Error: "Failed to load issue timers. Please reload the page and try again."
If the permissions in a Company-managed (Classic) project have been changed, you may receive an error such as:
| Warning |
|---|
(ID: kpjksd32) Failed to load issue timers. Please reload the page and try again. |
...
Browse Projects
Edit Issues
Delete All Worklogs
Edit All Worklogs
Atlassian has announced that they will be deprecating the atlassian-addons-project-access role in the upcoming months and that it will be included in project permission schemes and all issue security levels by default. This should prevent these errors from occurring. Learn more.
Error: "Worklog must not be null."
This error message is generally shown when other errors are occurring, and will be automatically resolved when the other error(s) are resolved. If this is the only error that’s occurring, please contact support.