HeroCoders Help Center

Welcome to the HeroCoders Help Center

Portals

  1. Cloud Support

    Welcome! You can raise a requests for Checklist for Jira Enterprise, Issue Checklist, Clockwork, and Epic Maps here.

  2. On-prem Support

    Welcome! You can raise a request for Checklist for Jira on-prem products.

Suggested forms

  • Technical support in Cloud Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Technical support for Checklist for Jira on-prem in On-prem Support
  • Licensing, billing and trial questions in Cloud Support

    Choose this if you have questions about licensing or billing.

  • Become a partner in Cloud Support
Powered by Jira Service Management
{"xsrfToken":"f91d84278c2945b867ed6c2983a3fda3bfef1ba7_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/fa97b4ee-0510-4774-93b2-329318c038cd/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNTZlZDM4OC1iODFmLTQzYzUtOTYyMC02NTY5NTdlNjZkYmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZhOTdiNGVlLTA1MTAtNDc3NC05M2IyLTMyOTMxOGMwMzhjZCI6WyJyZWFkIl19LCJleHAiOjE3NDI5OTU2NjMsIm5iZiI6MTc0Mjk5NTA2M30.40J9caJ5J1Nq1K9KxnndEqqqeffWnQulHjLGN9vKOl4&client=d56ed388-b81f-43c5-9620-656957e66dbd&mode=fit","logoId":"fa97b4ee-0510-4774-93b2-329318c038cd","isLogoAvailable":true,"helpCenterTitle":"Welcome to the HeroCoders Help Center","sharedPortalName":"HeroCoders Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the HeroCoders Help Center","sharedPortalName":"HeroCoders Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7f39ff","helpCenterTitleColor":"#7f39ff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0cc4cb1e-bc77-4ca4-836f-e261ad9d7e3a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkNTZlZDM4OC1iODFmLTQzYzUtOTYyMC02NTY5NTdlNjZkYmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBjYzRjYjFlLWJjNzctNGNhNC04MzZmLWUyNjFhZDlkN2UzYSI6WyJyZWFkIl19LCJleHAiOjE3NDI5OTU2NjMsIm5iZiI6MTc0Mjk5NTA2M30.1s8tRwCdbonVVOP8-GslgGIY8VQcPiX4eUCKITs9jpA&client=d56ed388-b81f-43c5-9620-656957e66dbd&height=300&mode=fit","bannerMediaApiFileId":"0cc4cb1e-bc77-4ca4-836f-e261ad9d7e3a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=herocoders","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f91d84278c2945b867ed6c2983a3fda3bfef1ba7_lout","baseUrl":"https://herocoders.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://herocoders.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"50485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d56ed388-b81f-43c5-9620-656957e66dbd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"43ea260ff96d43d4907dbedc238e850d","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}