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Please note the ID of the source Checklist Text field (created by the External System Import) containing the checklist in plain/raw text format
New/current installation of Issue Checklist will create new Checklist Textfield (you will have duplicate fields with those names: one imported from the old Jira instance, the other created by new Issue Checklist installation on the current Jira).
Please note the ID of the new custom field named “Checklist Text”Copy content of the source custom field to the destination one for all issues (or just all issues with the non-empty old custom field).
You can find all issues containing checklist data in old custom fields using simple JQL, e.g.:cf[10159] is not empty(the number in square brackets is the ID of old/imported “Checklist Text” custom field)The copy can be performed in several ways, e.g.:
through CSV import/export or
using Script Runner or
Jira built-in automation.
- Check your issues and confirm that they contain checklist items and checkboxes.
If the issues don't contain the checklist items, please read below
If the checklist text is present in the custom field but does not get through to the UI after the bulk-update (checkboxes are not visible), then the following might be the reason:
- Issues were not updated (please double check if the correct issues were selected to the bulk-update). Provided checklist Text is not valid. Please try to fix it as explained below or contact our support for assistance.
- add "Checklist Text" field to an Issue Edit screen
- edit Jira issue and paste checklist content into Checklist Text custom field
- save Jira issue
- refresh Jira issue page - checklist UI should contain checkboxes if the correct and non-empty text has been pastedCheck your issues and confirm that they contain checklist items and checkboxes.
If the issues don't contain the checklist items, please read below
- Issues were not updated (please double check if the correct issues were selected to the bulk-update).
Provided checklist Text is not valid. Please try to fix it as explained below or contact our support for assistance.
Checklist Text can be validated in the following way:
- add "Checklist Text" field to an Issue Edit screen
- edit Jira issue and paste checklist content into Checklist Text custom field
- save Jira issue
- refresh Jira issue page - checklist UI should contain checkboxes if the correct and non-empty text has been pastedCheck your issues and confirm that they contain checklist items and checkboxes.
If the issues don't contain the checklist items, please read below
Checklist Text can be validated in the following way:
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If the checklist text is present in the custom field but does not get through to the UI after the bulk-update (checkboxes are not visible), then the following might be the reason: |
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