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Repeated Imports

If you are importing more than once, it is recommended that you enable the Clear previously imported data toggle.This means that current import will replace any

  • Global Checklists

  • Checklist items in Jira issues (global and local)

  • Checklist item statuses

created by the previous import.

Existing checklist items created in the destination instance, before the initial import, will not be impacted. They will be kept as part of a local checklist, separate from any imported local checklists.

Validating Imports

  1. Look to see if the checklist UI is shown on the imported issues. If the UI is not shown, follow the instructions here.

  2. If the checklist UI is visible, but not populated with the checklist data, follow the instructions here to see if the checklist data imported correctly.

  3. If the checklist data imported correctly (populates the Checklist Text custom field), but is not populating the checklist UI, follow the instructions here.

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Checklist Custom Fields
Checklist Custom Fields
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Support

Contact our support team for further assistance.