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Here's a list of common errors. If you have a problem that is not listed here, please contact support.

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1. Log in as a Jira Administrator and go to Jira Settings > Issues > Workflows. Find the Simple Issue Tracking Workflowappropriate workflow.

2. Click Edit.

3. From the Text mode, click on View Properties for the uneditable status.
   

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4. Delete the jira.issue.editable property.
   

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5. Click on workflow steps to return to the workflow.
   

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6. Click Publish Draft to save the change.

7. Users will now be able to log work on issues in the status.

Error: "Failed to load issue timers. Please reload the page and try again."

If the permissions in a Company-managed (Classic) project have been changed, you may receive an error such as:

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• Browse Projects

• Edit Issues

• Delete All Worklogs

• Edit All Worklogs

Error: "Worklog must not be null."

This error message is generally shown when other errors are occurring, and will be automatically resolved when the other error(s) are resolved. If this is the only error that’s occurring, please contact support.