If you need to find issue entity properties for support purposes, you can get it through one of the following ways:
Jira API REST request
Open terminal (command-line interface) and execute the following curl
command (please replace your-domain
with your Jira URL and {issueKey}
with valid Jira issue key):
curl --request GET \ --url 'https://your-domain.atlassian.net/rest/api/2/issue/{issueKey}?properties=*all' \ --user 'email@example.com:<api_token>' \ --header 'Accept: application/json'
You need to replace an email address and API token with your own too.
You can also make the request through a tool like Postman app or similar.
Entity Property Tool plugin
Install Entity Property Tool plugin (it is not recommended to install it in a production environment)
Open issue page
Open Entity Property tab to see the details