Working Hours

Owned by Jennifer Choban
Last updated: Mar 20, 2024 by Katarzyna Karska
3 min read

Global Project USER

Working hours can be set at three different levels:

  • The Global setting (Jira settings > Apps > Clockwork configuration > Working Hours) allows you to enter the working hours for your organization.

  • You can also set work hours for a specific project (Project settings > Apps > Clockwork > Working Hours).

  • Individual users, if they have the Edit Own Working Hours permission, can configure their own Working Hours, by going to Apps > Clockwork in the main Jira menu and selecting Working Hours. Those can also be set up by the admin.

Clockwork timers will always use the most specific Working Hours available (assignee, then project, then global).

 

 

How Clockwork Uses Working Hours

Clockwork uses logged time (automatic or manual) and Working Hours to calculate the Time Spent on an issue. See this page for more information.

Set Global Working Hours

Use this setting to tell Clockwork your default working hours.  When a Clockwork timer is running, Clockwork will use the Working Hours to calculate the actual amount of time that the issue was being worked on. 

Working Hours can also be used with other Clockwork features such as Log Work and Timesheets to highlight users who are working outside of the intended hours.

 

Set Working Hours for Individuals

 

To set a different Working schedule for specific users, navigate out of Clockwork Configuration and click on the Working Hours tab in the left side menu. Add working schedules for those individuals who have different working hours than the global ones.

 

Users' working hours.png

 

 

Integrate with External Calendar

You can also integrate with any iCal compatible calendar (such as Google Calendar) to manage days off. Any whole day event in the calendar will be treated as a holiday. Part-day events are not currently supported.

Google Calendar

To sync with a Google Calendar:

  1. Click on the options menu (three vertical dots) to the right of the calendar name and select Settings.

     

  2. Copy the url for the Public address in iCal format.

     

  3. Paste the URL into the Clockwork Holiday Calendar field.

 

iCal Calendar

To sync with an iCal Calendar:

  1. Right click on a calendar and select Copy URL to Clipboard.

     

  2. Paste the URL into the Clockwork Holiday Calendar field.