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Navigate to Jira Settings > Apps > Manage Apps and review the following:
Global Settings – Ensure your global settings are properly configured. (If checklists are not shown on the main issue panel, enable the Show Checklist Always setting.)
Permissions – Review checklist permissions.
Statuses – Verify that any custom statuses migrated correctly.
Issue Checklist for Jira Pro creates several custom fields. However, your instance may also still include checklist-type custom fields that migrated from used in your on-prem instance . These fields will no longer be associated with your checklists. Therefore it is recommended that you review are not supported in Jira cloud. If you were using these fields in places other than the issue panel where you were using these fields, and replace them with the new custom fields created by the cloud app:
Automation rules
Board cards
Create and transitions screens
Workflow conditions, post functions, rules and validatorsDefault local checklist items are not supported in cloud. However, you can accomplish the same thing using a default template.
Checklist item assignees – After verifying that all of your users were successfully migrated to cloud, you may need to re-assign checklist items.
(automation rules, board cards, create and transition screens, workflow behaviors, etc.), you will need to replace those custom fields with the custom fields created by Issue Checklist for Jira Pro.
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