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| Internally mention stores "Atlassian account ID" of a user (due to GDPR). "Atlassian account ID" is a non-PII cryptic text like 557408:b0926d6a-bbb4-461e-a3e5-37858a82211d |
Mention by email
Mentioning users by their email addresses is supported by Issue Checklist. The search will match partial emails for users who have made their email address public in their profile. Otherwise a full email address must be provided to match the user that needs to be mentioned.
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Mentioning by email can yield weird results sometimes. Searching for user by providing incomplete email addresses may show no user at all in some cases because of an issue in the Jira software itself. |
Not linked mentions
Mentions of non-existing (not found) users are displayed as plain text and not a highlighted lozenge:
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