These rules reopen an issue if the checklist becomes incomplete. Due to differences in how custom fields work, the process is differ depending on whether you are using the
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Ensure the Save local checklist items to Jira custom fields global setting is enabled.
Navigate to Project Settings > Automation (or Jira Settings > System > Automation rules).
Click Create rule.
Select the Field value changed trigger.
Select the Checklist Completed field in the first dropdown and Edit issue in the second list. Click Save.
Click New condition and select Issue fields condition.
Select Checklist Completed from the list of fields. Select equals in the condition dropdown, and Not Completed in the value text box. Click Save.
Select New action and Transition issue. Select the appropriate status and click Save.
Name the rule and click Turn it on.
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Limitations
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Navigate to Project Settings > Automation (or Jira Settings > System > Automation rules).
Click Create rule.
Select the Scheduled trigger and select the appropriate time interval and JQL to identify the issues. Click Save.
Click New condition and select Advanced compare condition.
Put
{{issue.Checklist Progress}}as the First value; does not equal as the Condition; and Empty as the Second value. This will ensure that the rule is only applied to issues that have checklists. Click Save.
Click New condition and select Advanced compare condition.
Put
{{issue.Checklist Progress %}}as the First value; does not equal as the Condition; and100.0as the Second value. This will check for issues where the checklist is incomplete. Click Save.
Select New action and Transition issue. Select the appropriate status and click Save.
Name the rule and click Turn it on.
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