Versions Compared

Old Version 7

changes.mady.by.user Jennifer Choban

Saved on

compared with

New Version 8

changes.mady.by.user Jennifer Choban

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

...

...

...

...

New Feature Announcement

Global Checklists are currently in BETA and will be available in Issue Checklist for Jira

Status
colourBlue
titleENTERPRISE
once released. Contact our support team if you currently use Issue Checklist for Jira
Status
colourPurple
titlePRO
would like to participate in the Beta.

These rules reopen an issue if the checklist becomes incomplete. Due to differences in how custom fields work, the process is differ depending on whether you are using the

Status
colourGreen
titlefree
Status
colourPurple
titlepro
, or
Status
colourBlue
titleenterprise
app, and whether you are using Team-managed or Company-managed projects.

...

  1. Ensure the Save local checklist items to Jira custom fields global setting is enabled.

  2. Navigate to Project Settings > Automation (or Jira Settings > System > Automation rules).

  3. Click Create rule.

  4. Select the Field value changed trigger.

  5. Select the Checklist Completed field in the first dropdown and Edit issue in the second list. Click Save.

  6. Click New condition and select Issue fields condition.

  7. Select Checklist Completed from the list of fields. Select equals in the condition dropdown, and Not Completed in the value text box. Click Save.

  8. Select New action and Transition issue. Select the appropriate status and click Save.

    Image Removed

    View file
    nameUNKNOWN_ATTACHMENT

  9. Name the rule and click Turn it on.

...

Note

Limitations

  • If you use the

    Status
    colourBlue
    titleenterprise
    app, and have Global Checklists enabled, then changes to checklists will not trigger the Jira issue updated webhook, and therefore cannot be used to trigger automation. As a workaround, you can create an automation rule that runs on schedule to check if any checklists have become incomplete.

  • The rule below will check the combined completion status of both Local and Global Checklists. If you want to check the completion status of Local Checklists only, use the first rule.

  1. Navigate to Project Settings > Automation (or Jira Settings > System > Automation rules).

  2. Click Create rule.

  3. Select the Scheduled trigger and select the appropriate time interval and JQL to identify the issues. Click Save.

  4. Click New condition and select Advanced compare condition.

  5. Put {{issue.Checklist Progress}} as the First value; does not equal as the Condition; and Empty as the Second value. This will ensure that the rule is only applied to issues that have checklists. Click Save.

  6. Click New condition and select Advanced compare condition.

  7. Put {{issue.Checklist Progress %}} as the First value; does not equal as the Condition; and 100.0 as the Second value. This will check for issues where the checklist is incomplete. Click Save.

  8. Select New action and Transition issue. Select the appropriate status and click Save.

  9. Name the rule and click Turn it on.

...