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First, confirm that this is the case by checking the App manager logs.
Go to Manage your apps in the top menu bar:
Click on Audit logs:
Look for a cycle of installations followed byuninstallations after roughly 4 minutes. If this pattern is present, the uninstallation is caused by the Atlassian Marketplace.
The most common cause is an issue with payment method details in the billing settings. If updating those does not solve the issue for you, please reach out to the Atlassian Support Team for further guidance.
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