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Global Checklists are currently in BETA and will be available in Issue Checklist for Jira

Status
colourBlue
titleENTERPRISE
once released. Contact our support team if you currently use Issue Checklist for Jira
Status
colourPurple
titlePRO
would like to participate in the Beta.

Info
  • You can use mentions to assign a user to a checklist item, or to inform other members of the team that the item is relevant to a user.

  • You can opt to Send email notifications for user mentions in the global settings.

Note

Anyone using the checklist can mention users. However, if you don't have Browse users and groups permission, then the user picker will only list assignee and reporter of the current issue (if they are set). No other users will be suggested.

Adding a mention

To mention a user type @ followed by part of the user's display name (full name) or nickname (username). A user picker will open. Select the appropriate user.

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Note

Mentioning by email can yield unexpected results. Searching with incomplete email addresses may show no user due to Jira limitations.

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titleTroubleshooting

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Mentioning by email can yield unexpected results due to Jira. Searching for user by providing incomplete email addresses may show not bring up the user. We have observe that the following combinations did not yield appropriate results:

This list may not be complete.

User Not Found

Mentions of non-existing (not found) users are displayed as plain text and not a highlighted lozenge.

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