Managing HR processes in Jira is a great option for small software companies who are already using Jira and who don’t have, or necessarily need, dedicated HR software. Employee onboarding and offboarding are key processes that can be easily managed in Jira.
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Workflow
We can expand ourOnboarding Workflow to accommodate the entire lifecycle of an employee by adding a few more statuses:
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Tip |
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Tip: You can also add checklists that track the on/offboarding tasks for specific teams. See the example here. |
Automation Rules
Using checklists in combination with automation is a great way to streamline repeated tasks and ensure that nothing slips through the cracks. This is example will use automation to:
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To create the first rule:
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Find the custom field ID of the Checklist Template field.
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Ensure that the Apply checklist templates from issue labels global setting is enabled.
Select the Scheduled trigger.
Set the rule to run once per day at the desired hour.
Click the Run a JQL search and execute actions for each issue in the query checkbox
Insert a JQL query that returns all issues that are in the
status have a Due date within the next two weeksStatus colour Blue title onboarded due <= 2w AND status = Onboarded
Click Save.
Click New action
Click Edit issue and select the Checklist Text field.
Click Save. (This will clear the current checklist from the issue.)
Click New action.
Click Edit issue and
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Paste the following code (where 10044 is the Checklist template custom field ID and “5” is the template ID) into the Additional fields text box.
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select Labels as the field to be edited.
Select or add the label that corresponds to the appropriate template (Offboarding).
Click Save.
Click New action.
Select Transition issue.
Select
as the destination status.Status colour Blue title Offboarding Click Save.
Optionally, you may want to add an additional action to set the Assignee or notify a member of the HR team.
Name the rule and click Turn it on.
To create the second rule:
Navigate to Project Settings > Automation (or Jira Settings > System > Automation rules).
Click Create rule.
Select the Field value changed trigger.
Select
Checklist Completed in the Fields to monitor for changes dropdown
Any changes to the field value in the Change type dropdown
Edit issue in the For dropdown
Click Save.
Click New condition and select Issue fields condition.
Select Checklist Completed from the Fields dropdown
Select equals in the Condition dropdown
Type All Completed as the Value text box.
Click Save.
Click Add component and select New action.
Select Transition issue.
Select
as the destination status and click Save.Status colour Blue title FINAL REVIEW Optionally, you may want to add a second action to set the Assignee or notify a member of the HR team.
Name the rule and click Turn it on.
Issue Life Cycle
The supervisor notifies HR that an employee is going to be leaving the organization.
HR sets the Due date field as the employee’s last day of employment.
The automation rule is triggered when the Due date is within two weeks of the current date.
The issue is transitioned to the
status, the Offboarding checklist is automatically added to the issue (replacing the Onboarding checklists) and appropriate team members are notified.Status colour Blue title OFFBOARDING When the teams have completed the checklist items, the issue is automatically transitioned to
.Status colour Blue title Final review A member of the HR team reviews the issue, sees that all onboarding tasks have been completed and transitions the issue to
.Status colour Green title offboarded