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- Navigate to your Jira settings → External System Import → CSV.
- Proceed with importing your CSV file normally.
During Fields step select respective fields for columns. Leave all Map field value unchecked.
Info IMPORTANT: The "Map field value" checkbox option must remain unchecked for "Checklist Text" field so the field values are not changed but imported exactly as stored in CSV file. . There is a known bug in Jira which causes new-lines to be removed and ends up mapping all content in one line instead of multiple lines as the CSV. More information about the workaround for this is here.
- After successful import, your issues should have checklists updated:
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