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  • Optional and mandatory items - mark some items as optional and allow users to resolve the issue as soon as all mandatory items are completed. Read more

  • Show checklist to JSM users - Jira Service Desk agent can show/hide the checklist to/from the client from the issue /ticket page. Read more

  • Templates filtering - find the template using a quick search field. Read more

  • Import checklist from Checklist for Jira - if you are a heavy user or Checklist for Jira app (with lots of checklist data), but you like Issue Checklist app more, you can migrate easily now. Read more