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When enabled, the Jira Service Desk customer will see the progress of the checklist (according to the checklist completion in an agent's view):
| Info |
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The checklist progress bar is not visible for an empty checklist. |
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When enabled, the Jira Service Desk customer will see the read-only checklist items and progress bar (same as the list of items in an agent's view):
| Info |
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The checklist panel (progress bar) is not visible for an empty checklist. |